JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Apologies for the inconvenience, the Import Tool for the PDF forms is quite a new feature and may take a couple of days to properly convert your PDF form in a web form, it also depends on the number of PDF forms in queue. Could you try re-importing it again, please do allow 1-2 days for that, if it still does not work, I'll forward it to our migration team to have it check immediately.
Again, we apologize for the inconvenience.