What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    FormsCentral Import Tool: Uploaded a PDF Form but have not yet received it

    Asked by Johnr0626 on May 20, 2015 at 08:57 PM

    I submitted a pdf form to be converted about 2 weeks ago and I have not seen anything back in my email!!??

    form central Central and email in
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    JotForm Support

    Answered by Charlie on May 21, 2015 at 01:03 AM

    Apologies for the inconvenience, the Import Tool for the PDF forms is quite a new feature and may take a couple of days to properly convert your PDF form in a web form, it also depends on the number of PDF forms in queue. Could you try re-importing it again, please do allow 1-2 days for that, if it still does not work, I'll forward it to our migration team to have it check immediately.

    Again, we apologize for the inconvenience.