What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submit button not working on fillable PDF form

    Asked by skyunikues on May 20, 2015 at 11:14 PM
    Also, I converted the form to a pdf; however, the 'submit" button does not work. Please assist.
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    JotForm Support

    Answered by Chriistian on May 20, 2015 at 11:30 PM

    Hi skyunikues, 

    Thanks for contacting us.

     

    Please provide us more details about the procedures you have taken when using the Fillable PDF Form.

    What PDF application did you used to open the PDF file and tried to submit? 

    Please take note that when using a PDF reader/software that only Preview the PDF form, it will not submit. (because it is only in Preview mode)

    Try to open the PDF form in a PDF reader/writer software (i.e. Adobe Reader). Please see sample below.

     

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.