rich text field issue

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    andypenn
    Asked on May 21, 2015 at 02:50 PM

    I have a rich text field in the form (url below)  once it has been populated with text and I move on submit it says that the field needs to be filled out and prevents the submit

     

    any advice on this

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    david
    Answered on May 21, 2015 at 04:00 PM

    Hi,

    I checked your form and it appears as though one the limits set on the field is the issue.  When I changed the "Entry Limit" from "none-0" to "none", I was then able to use the field as normal:

    That option can be found under the options for your text field.  Here is my test form to show you it working:

    http://support.jotform.com/form/51405800947959

    If you have any further questions, let us know and we will be happy to help.