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    rich text field issue

    Asked by andypenn on May 21, 2015 at 02:50 PM

    I have a rich text field in the form (url below)  once it has been populated with text and I move on submit it says that the field needs to be filled out and prevents the submit


    any advice on this

    Page URL:

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    JotForm Support

    Answered by david on May 21, 2015 at 04:00 PM


    I checked your form and it appears as though one the limits set on the field is the issue.  When I changed the "Entry Limit" from "none-0" to "none", I was then able to use the field as normal:

    That option can be found under the options for your text field.  Here is my test form to show you it working:


    If you have any further questions, let us know and we will be happy to help.