Printing out completed form is not complete

  • sindialvarado
    Asked on May 21, 2015 at 5:28 PM

    I noticed that when we print out the completed form that has been submitted not all of the information that was on the form is included? Particularly the release part of Liability / Photo / Video Release form detailed information...it shows where they signed in their electronic signature accepting it but the actual information is not printing on the form? Please advise...

     
  • jonathan
    Replied on May 21, 2015 at 6:37 PM

    Hi,

    Please check also the user guide: 

    -How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    Before you Print the submission make sure also that the fields were all checked in the options

    Printing out completed form is not complete Image 1 Screenshot 20

     

    Hope this help. Let us know if this did not work for you.

    Thanks.