What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    Answered by Boris on May 22, 2015 at 06:08 AM

    If you are wondering about the amount of space that you have used up so far, you are currently using 0 (zero) of your 100MB available space.

    The form itself does not count towards your total space, only the submissions and uploaded files do.

    You can always check your status, the number of your submissions and the used upload space, by clicking on the little person-shaped avatar at the top right of your screen:

    If you are wondering about how much space the Source Code version of your form is taking, you can always download your form's Source Code and see how much space the form itself is taking. But again, this space does not count toward your limit on JotForm, so you needn't worry about this size.

    Please let us know if we can assist you further. Thank you.

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    Answered by CarlaMongo on June 05, 2015 at 05:44 AM

    I asked it because after 10 or 12 times the form was blocked.

    I think because is wat a secure form?

    Ik copied this form now and made a new one. Where can I find if this form is also secure?

    Because I don't want the same problem anymore.

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    JotForm Support

    Answered by Boris on June 05, 2015 at 09:54 AM

    Yes, that sounds like you were either using secure form submissions, or Payment submissions. On a free plan, if you have 10 or more secure SSL submissions, further form submissions will be temporarily suspended until the counters are reset on the first day of next month.

    If you want to avoid receiving secure SSL submissions, please make sure that none of your forms have the Secure form box ticked. This box is found under Setup & Embed > Embed Form > Secure form, and it should be left un-ticked.

    I have logged into your account CarlaMongo, to check these options out for you, and I see that your forms are already set up to not receive secure submissions. I also see that in this current month, you have received 3 submissions in total and all of them were regular submissions (not SSL submissions).

    If you see your secure SSL submissions count going up, please let us know and we will take a look into why you are most likely receiving such secure submissions.

    Kind regards.