Billing: I wish to cancel my subscription

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    Asked on May 23, 2015 at 12:12 PM

    I tried many times to downgrade but it doesn't work and am paying every month while i'm not using it.

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    Answered on May 23, 2015 at 01:26 PM

    I took a look at your account and I see that you are using PayPal.

    Please follow the next steps to cancel your PayPal subscription: How can I cancel my PayPal subscription?

    Do let us know if you have any further questions or if you need our assistance and we would be happy to assist.