What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    save / continue form - main form is blank?

    Asked by AgilityProjectServices on May 23, 2015 at 07:57 PM

    Followed the instructions with the form builder


    my thank you email contains the session linl

    Thank you for you submission To continue or edit your submission please click on the following link. http://form.jotform.co/form/51427249686869?session=pjames@assetbuilders.com.au

    my redirect works,

    i complete the first page, go to the second page, but do not complete the second page or press the final submit, eg simulating what heppens if a user gets interupted, closes their browser etc, 

    When I use the email link the main form is blank.  also noticed in the my submissions there is no submission for the main form.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 24, 2015 at 02:27 AM


    Your screenshot shows no session parameter in the URL.

    Maybe because the link you have posted above http://form.jotform.co/form/51427249686869?session=pjames@assetbuilders.com.au is linked to "http://form.jotform.co/form/51427249686869" instead of the full URL itself "http://form.jotform.co/form/51427249686869?session=pjames@assetbuilders.com.au"

    Here's a working version: http://form.jotform.co/form/51427249686869?session=pjames@assetbuilders.com.au. You'll see my sample data populated on this form.

    Let us know if you need further clarifications. Thanks!