Form won't submit

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    Asked on May 24, 2015 at 01:04 PM

    My customers are saying that the form won't submit when they are done filling it out and click the submit button. It says please wait, and never submits.


  • Profile Image
    Answered on May 24, 2015 at 05:45 PM


    I made a test submission using your jotform


    but I could not reproduced the issue yet. 

    Can you please provide us more details about the issue also. Was their any error hint/message seen when the it fails to submit? Since it is also a payment form, proper CC account must be provided also if there is a payment transaction.

    We will wait for your updated response.