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spotlightchildrenstheaterAsked on May 24, 2015 at 1:04 PM
My customers are saying that the form won't submit when they are done filling it out and click the submit button. It says please wait, and never submits.
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jonathanReplied on May 24, 2015 at 5:45 PM
Hi,
I made a test submission using your jotform http://www.jotformpro.com/form/51386350760960
but I could not reproduced the issue yet.
Can you please provide us more details about the issue also. Was their any error hint/message seen when the it fails to submit? Since it is also a payment form, proper CC account must be provided also if there is a payment transaction.
We will wait for your updated response.
Thanks.