Submit button of form embedded in email body is not working.

  • abcmanagement
    Asked on May 25, 2015 at 8:57 PM

    I created email with jotform embeded, but the submit button does not work. What did I do wrong?

    Jotform Thread 575760 Screenshot
  • Ashwin JotForm Support
    Replied on May 26, 2015 at 12:06 AM

    Hello abcmanagement,

    If I understand your issue correctly, you have embedded your form in an email and the submit button does not work. Is that correct?

    Have you embedded your form using its full source code?

    Please be noted that we do not recommend embedding your form in an email body. Most of the recent email clients are very limited in supporting HTML tags and scripts codes. That means embedding your form in email will most probably not work correctly in user's email client.

    I would suggest you to grab your form's direct URL and add a hyperlink in your email body. Please check the screenshot below on how to grab your form's direct URL:

    Submit button of form embedded in email body is not working Screenshot 20

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!