Account suspended, form not found (Formlarım çalışmıyor)

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    Asked on May 26, 2015 at 04:35 AM

    HTML Editör'de bir pop-up eklemeye çalıştım, sonra formlarım çalışmamaya başladı. Bu sorunu düzeltebilir misiniz? 

    İyi çalışmalar dilerim.

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    Answered on May 26, 2015 at 04:51 AM

    It seem you might be having JavaScript conflicts in your page, could you try embedding your form using the iFrame method and see if this resolves your issue

    Also i have seen that a popup window is opened but it brings up an iis error, check on your popup URL

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    Answered on May 26, 2015 at 04:56 AM

    i have an error:


    Form not found
    This form is disabled.
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    Answered on May 26, 2015 at 05:10 AM

    It appears that your forms have been automatically suspended by our Phishing Detector tool.

    The Phishing Detector tool allows us to automatically suspend thousands of forms every day that are used to collect credit card and other sensitive info from unsuspecting users, generally referred to as "phishing". Unfortunately, our tool is not yet fully updated to scan foreign languages, such as Arabian, Turkish or French, and it may automatically suspend forms in such languages.

    That is why we recommend that you create your form in English, and then use the Language Translator tool to make your form available in multiple languages, including your desired language. Please read the following guide on how to make your form multilingual.

    You can read more information about the Phishing detector tool in this post by our Support Manager:

    Once you have made these edits, your account and forms should be automatically re-enabled. It will also ensure that you avoid further suspensions for using an unrecognized language by our Phishing Detector.

    Please let us know if you have further questions about this issue, or if you need any help, we will be happy to assist you. Thank you.