Why am I not receiving email notification of form submissions

  • Profile Image
    sonhunt
    Asked on May 26, 2015 at 01:42 PM

    I'm testing out the free account and have 2 submissions, but was not notified by email....is that feature available only for paid accounts?  thanks.

    ed@worldwide-hunts.com

  • Profile Image
    BJoanna
    Answered on May 26, 2015 at 02:00 PM

    I have checked your account and I saw that you have four PDF forms that you have probably imported form Adobe FormCentral. When users submits your PDF form you will be able to see submissions on your account if the have selected Auto Collect option when you downloaded your PDF form.

     

    You will not receive Email Notification because you have PDF forms. If you want to receive email Notifications you would need to create form inside of Form Builder.  

    This guides can help you to create your first form:

    http://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form 

    http://www.jotform.com/help/ 

    Hope this will help. Let us know if you need further assistance.