- david2knightAsked on May 27, 2015 at 04:11 AM
- SyedAnswered on May 27, 2015 at 04:18 AM
Could you please read our guide here on How to Setup Notifications for Multiple Email Recipients.
I hope this helps. Please let us know if you need further assistance on this, we would be happy to assist you.
- david2knightAnswered on May 27, 2015 at 04:43 AM
Hi & Thanks for the fast reply but am only asking because I have done EXACTLY that, pressed TEST email and it does not work send to the 2nd address.
Also, filled the form in to do a real test and it also only sends one email to my default address.
- SyedAnswered on May 27, 2015 at 04:51 AM
I have tested it on my end, it worked perfectly! Please review the following screenshot, I have used two random emails;
However, I suggest you to clear your Browser's cache. For more information, follow this link here.
I hope this helps. Please let us know further so that we can assist you, we would be happy to assist you.
- david2knightAnswered on May 27, 2015 at 01:51 PM
Hi and thanks again with your time on this. As u can see, 2 emails set, and test message confirms its not working and only sending one ! Annoying these simple things are!!
Why oh why?
- JotForm SupportKiranAnswered on May 27, 2015 at 03:04 PM
It seems that you are clicking on Test email button on the Email setup wizard. Please be noted that the test email will be sent to the account registered email address only. If you want to receive the notification to the email address as set in the recipient email addresses, the form needs to be submitted normally. I've tried submitting your JotForm and I see that the notification is sent to the recipients as set in the field.
Hope this information helps!
- david2knightAnswered on May 30, 2015 at 09:39 AM
Thanks again Kiran, got it now and using 2 x notifications with seperate emails for this form.
I just missed the test email, to DEFAULT address, but all good now.
Cheers again, David.