What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I send form via the PDF?

    Asked by klaman on May 27, 2015 at 10:17 AM

    When I submitted the form online, it worked as expected. But when I downloaded the PDF form, filled it out and clicked Submit, the form never sent to my email and it never showed up on the web interface. This was a form imported from Adobe FormsCentral. So I created a new form using a template just to test the system and it still isn't working.

    Any idea why?


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on May 27, 2015 at 11:32 AM


    Upon checking this form URL http://www.jotform.us/form/51463813773156, it seems that you have deleted it already. I'm unable to check it.

    Could you give us a sample form that we can refer to other than the deleted one? Or you can restore it so that we can further investigate.

    I would also like to suggest that you check this guide on how to properly setup your email notifications: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    We'll wait for your response.

    Thank you.