What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do users have the option to save and return to forms later?

    Asked by rstella on May 27, 2015 at 05:44 PM

    Can I set up my form to allow users to save it and return later to finish filling it out? And is there an auto-save option where forms will be automatically saved as users are filling it out so they don't have to risk losing their work?

    and Return saved auto-save allow
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    JotForm Support

    Answered by Aury on May 27, 2015 at 08:04 PM

    @ rstella

    Yes, it is possible to save the filled form to complete it in a later time.

    Please do as follows:

    1- Open your form in edit mode, click on Preferences(1), the Preferences screen will pop up, then click on Edit Auto Fill Settings(2), the Autofill forms Wizard will pop up, change the Autofill option to Enable(3), click on Time to Live drop down,(4) you can have the information saved to fill out later up to 4 weeks.

    I hope this information helps.

  • Profile Image

    Answered by simonhouse on September 08, 2016 at 03:10 PM

    This is no longer the screen that appears under preferences and I would like to also make it available to save and return.  How do I do that?
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    JotForm Support

    Answered by BDAVID on September 08, 2016 at 04:32 PM

    @simonhouse, your question will be addressed on the following thread: https://www.jotform.com/answers/927596