How to schedule an autoresponder to be sent at a later date?

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    Asked on May 28, 2015 at 10:18 PM

    I see how to send an auto-responder email based on conditions (love that).  So like those who paid in full I can send an email that says thank you for your full payment of $X, and those who picked the 3 payment option get a different email that tells them when the next two payments are due.

    But how can I send an email reminder one month later for the 2nd payment and two months later for 3rd payments to only those who picked the 3-payment option?  

    I see how to send an email later to all who filled out the form with Email Newsletters, but I want to send an email with a condition of IF "payment option" IS EQUAL TO "three payment plan" THEN SEND "this email"  I see how to do that at the time they submit the form with auto-responder in Jotform but do not see how I can sent it later.

    Thanks for any advice,


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    Answered on May 29, 2015 at 01:53 AM

    Hello Juli,

    Unfortunately we do not have such features. It is currently not possible to schedule an email to be sent. 

    Let me send a feature request to our back end team. We will get back to you as soon as we have any update from them.

    For now, you may like to integrate your form with MailChimp which should help you solve this issue. Once you integrate your form with MailChimp, it will add the submission data to contact list. You can create a campaign in MailChimp to schedule autoresponder emails. The following guide should help you how to integrate form with MailChimp: 

    Thank you!

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    Answered on June 15, 2016 at 09:49 AM

    Hello Juli,

    We’ve implemented scheduled autoresponders! Now you can send your autoresponders to your submitters after selected time delay!


    In order to use that feature you can simply follow the instructions below:

    1. Open Emails Wizard on builder.

    2. Select autoresponder email that you want to delay its delivery time.

    3. Click on Advanced tab.

    4. Select schedule date on the dropdown menu in the Set Email Time section.



    Then, your responses will be sent after selected time delay for each submission.

    Hope this helps for you. If you have any questions about scheduled autoresponders, please let me know.


    Thank you for using JotForm!

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    Answered on September 07, 2016 at 08:48 AM

    Hello irem, 

    that's a really nice feature! Will the auto-responder email also be send when I delete a submission? 

    Thanks in advance, Thorben

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    Answered on September 07, 2016 at 10:31 AM

    @EventInc: I see that my colleague has already addressed your question in another thread. If you need more information, simply reply to that thread or create a new thread.