JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To cancel your subscription, please follow these steps.
1. Login to your JotForm account
2. Click on Account shown after clicking on a person/avatar looking icon at the upper right corner of the page.
3. Now go to Billing tab and click Switch Subscription under Starter (Free) Plan
4. Click Cancel Subscription button on the new window.
Please let us know if you need further help cancelling your account, we will be happy to assist you.