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  • Profile Image

    My form doesn't work on mobile devices when I embed to my facebook page

    Asked by chmarine on May 30, 2015 at 12:44 AM

    Hello

     

    I have created a form for a competition and shared it on Facebook via the App but it will not open or work for mobile devices .

    In my competition I am asking people to click through this link on my timeline to enter the competition

    Here is the link but it will not open in mobile https://www.facebook.com/CHMarine/app_684336108254110

    Any clues 

    Thanks

    Page URL:
    https://www.facebook.com/CHMarine/app_684336108254110

  • Profile Image

    Answered by raul on May 30, 2015 at 09:24 AM

    I've tried to check your facebook app, but it seems like the link is no longer valid because when I use it I get redirected to your home page: https://www.facebook.com/CHMarine

    The only app I saw on your page is this one: https://www.facebook.com/CHMarine/app_190076381016644 but it doesn't contain a JotForm.

    I also noticed that in one of your posts you mentioned this form: http://form.jotformpro.com/form/51415996199975. Is this the form that is not working when it's viewed on mobile devices? Can you try to re-embed it to your facebook page so we can see what's going on?