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soaresgnosiaAsked on May 30, 2015 at 10:15 AM
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SammyReplied on May 30, 2015 at 12:41 PM
I have checked you importation queue and it seems the submissions data is still being processed.
Please standby as this might take a couple of hours to be completed and relinke to you imported form.
Another approach is to export the submissions in form central to an excel file.
Create a cloned copy of the form in jotform
Then import the excel data to this cloned form using our data import tool http://www.jotform.com/help/308-Import-App-Easily-import-your-Excel-or-CSV-data-into-JotForm
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soaresgnosiaReplied on May 30, 2015 at 6:55 PM
Thank you by help. But I did not get.
I wait as you recommended but nothing happening.
I cloned form and imported xls data for it, but I got the same result.
I liked the system to work and possibly I will upgrade my account, but I have to get import my data before, because I can not imput them manually.
Thank you.
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Ashwin JotForm SupportReplied on May 31, 2015 at 5:49 AM
Hello soaresgnosia,
There seems to be some problem with the migration tool to import responses and our back end team is already looking into this.
I would suggest you to use alternative method to import your form's responses. The following guide should help you where you need to take a look at the "Method 2": http://www.jotform.com/help/309-How-to-Migrate-Form-Data-from-Adobe-FormsCentral-to-JotForm
Hope this helps.
Do get back to us if you have any questions.
Thank you!
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soaresgnosiaReplied on June 1, 2015 at 12:08 AM
I got import my data.
The way that you suggested did not work, but the Method 1 in the same guide helped me. I pasted my data again in the adobe form, and I had import them using my logging.
Thanks anyway.
Luciano
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Ashwin JotForm SupportReplied on June 1, 2015 at 1:28 AM
Hello Luciano,
I am glad to know that you were able to import the submissions form Adobe FormsCentral.
Do get back to us if you have any questions.
Thank you!