Incorrect field IDs in the email notifications

  • labutin
    Asked on June 1, 2015 at 8:22 AM

    На почту мне приходит вот такое сообщение. Смотрите прикрепленный скриншот. Может у меня здесь неправильная настройка.

    Jotform Thread 579551 Screenshot
    Page URL: http://www.jotform.com//?formID=50006195657354
  • Jan
    Replied on June 1, 2015 at 10:58 AM

    The field IDs in the notifications are incorrect.

    Incorrect field IDs in the email notifications Image 1 Screenshot 30

    The solution is to either edit the IDs used in the notifications or create a new email notifications. If you double click the "Form Fields" items the corresponding ID names will appear.

    Incorrect field IDs in the email notifications Image 2 Screenshot 41

    Hope this helps. Thank you.

  • Welvin Support Team Lead
    Replied on June 1, 2015 at 11:01 AM

    The best way to fix this would be to re-create the whole settings.

    Delete your current notifier by following this guide http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    Re-create it after. Here's how http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    Thanks