Incorrect field IDs in the email notifications

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    labutin
    Asked on June 01, 2015 at 08:22 AM

    На почту мне приходит вот такое сообщение. Смотрите прикрепленный скриншот. Может у меня здесь неправильная настройка.

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    Jan
    Answered on June 01, 2015 at 10:58 AM

    The field IDs in the notifications are incorrect.

    The solution is to either edit the IDs used in the notifications or create a new email notifications. If you double click the "Form Fields" items the corresponding ID names will appear.

    Hope this helps. Thank you.

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    Welvin
    Answered on June 01, 2015 at 11:01 AM

    The best way to fix this would be to re-create the whole settings.

    Delete your current notifier by following this guide http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    Re-create it after. Here's how http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    Thanks