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    Can I add more than one field in a single line on the submission email?

    Asked by grantandstone on June 02, 2015 at 09:53 AM


    I think my issue has a simple answer but can't work it out.

    I have a form, lets say with 5 fields:-

    1) Name {operatorcode}

    2) Date {date}

    3) Branch Code {branchCode}

    4) Item {item}

    5) Unique ID {UniqueID}.

    In the email notifier, I can easily list all these fields providing a field code is on each line. But I want to create a combination on one line that makes up an order number so as an example:-

    {branchCode} / {Unique ID} / {operatorCode}

    But when I do a submission, it will only show branchode on the line, it won't add the other two along side.

    Anyone know why or how to fix? I want to create an order number of something like 5 / 10005 / APH in the submission email.

  • Profile Image

    Answered by Syed on June 02, 2015 at 10:02 AM

    Hi there;

             Yes you can follow this text layout to display in notification emails. Try to separate fields with Forward Slash " / ", so it would be;

    {branchCode} / {Unique ID} / {operatorCode}

    I have cloned your form for this particular thread, and tested it with test information, I was successful to receive this text format, Review the following screenshots for confirmation.

    I hope this helps. Do get back to us, if you need further assistance, we would be happy to assist you.



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    Answered by grantandstone on June 02, 2015 at 10:16 AM


    Thank you for your fast response. I have realised that I was looking at the PDF attached to the email, not the submission email itself where it was doing what I wanted!

    If I wanted this same scenario within the PDF attachment, is this possible?



  • Profile Image

    Answered by Syed on June 02, 2015 at 10:27 AM

    Dear Mark;

               Unfortunately, at this moment it is not possible regarding PDF attachment. We will let you know further upon this functionality to edit PDF Files.



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    Answered by grantandstone on June 02, 2015 at 10:43 AM

    That's a shame - would have completely resolved my issue. Is this something in progress or way off down the development pipeline?

    I need to get this combined number into the PDF. Is there a way of calculating the three fields within the form into a field so that they are concatenated like they do in your example at the top of this question trail? I know how to get the branch code and operator code together but it doesn't seem to like retrieving the Unique ID detail even after submitting the form.

    Many thanks,