What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are the sub-account limits are based on the main paid account limits?

    Asked by jcoste on June 03, 2015 at 09:34 AM

    I have sub-users assigned under my paid account are the sub-user accounts treated like a free account or do they share in my paid limitations based on my plan?

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    JotForm Support

    Answered by Welvin on June 03, 2015 at 11:30 AM

    Yes, see to it that the forms they create will be under your account which is the folder they see under the "Shared with you" section. For example:


    If the My Forms section is present in the sub-user account and they will create the form there, the limit will be based on the Free Plan.

    Let us know if you have any further questions.