What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does JotForm Allow Phone Support?

    Asked by Anixter on June 03, 2015 at 09:57 AM

    Is there a phone number I can call to get live support? Waiting for someone to respond is taking way too long and communicating through text is not working. I'm not getting my form fixed the way it needs to be.

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    Answered by Syed on June 03, 2015 at 10:06 AM

    Hi there;

            Pardon us, at this moment, we don't allow Phone Support, but maybe in future, we would provide phone support. Could you explain us here what exactly fixes you want. So that we can assist you right away. Please don't hesitate to contact us here.

    We will wait for you, looking forward to hearing from you.



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    Answered by Anixter on June 03, 2015 at 10:29 AM

    Is there a live chat box we can communicate through?

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    Answered by Syed on June 03, 2015 at 10:35 AM

    Sorry at this moment, we can't provide chat support. I have checked your open threads. And I am sure that one of our representative is assisting you, we'll be back to you very shortly.

    Thankyou for your patience.