Form has missing submission sent earlier this morning

  • TinkatWightman
    Asked on June 4, 2015 at 2:01 PM
    Another person in the office completed a registration and submitted it this morning and an hour later it still does not show.
  • KadeJM
    Replied on June 4, 2015 at 2:25 PM

    Which form submission in your form are you referring to that doesn't show up after being submitted to you from this morning? Please elaborate.

  • KadeJM
    Replied on June 4, 2015 at 2:29 PM

    Pardon, I realized I asked that incorrectly.

    What I meant by that is do you know any of the information that was used for that person whom had submitted your form early on this morning if anything? If not then please ask them to resubmit.

    I noticed you have 1 Incomplete Payments. You may want to check and see if that was the person you are missing. Please see http://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/.