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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form has missing submission sent earlier this morning

    Asked by TinkatWightman on June 04, 2015 at 02:01 PM
    Another person in the office completed a registration and submitted it this morning and an hour later it still does not show.
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    Answered by KadeJM on June 04, 2015 at 02:25 PM

    Which form submission in your form are you referring to that doesn't show up after being submitted to you from this morning? Please elaborate.

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    Answered by KadeJM on June 04, 2015 at 02:29 PM

    Pardon, I realized I asked that incorrectly.

    What I meant by that is do you know any of the information that was used for that person whom had submitted your form early on this morning if anything? If not then please ask them to resubmit.

    I noticed you have 1 Incomplete Payments. You may want to check and see if that was the person you are missing. Please see http://www.jotform.com/help/135-How-to-View-Incomplete-Payments.