What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I stop using SSL submissions?

    Asked by AprilC on June 04, 2015 at 05:55 PM
    SSL submissions secure
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    Answered by AprilC on June 04, 2015 at 05:58 PM

    Hello!
    I have reached my max of 10 Secure SSL submissions. Is there a way I can edit my form so the Secure part is removed and thereby open up more emails getting thru. At this time I don't need all the extras an upgrade will give me. 

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    Answered by raul on June 04, 2015 at 07:15 PM

    Yes, you would need to edit the embed code that you added to your page to use HTTP instead of HTTPS. There are some hosting providers like facebook or Google Sites that force the use of HTTPS so if you're using this type of hosting there's no much we can do to help.

    Let us know the URL where you have embedded the form so we can look at it.

    I've reset your SSL submission counter to zero, but please note that this is something we can do only one time per account.