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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    eSign seems to have changed to a Mandatory Field in our forms??

    Asked by JasonMatthey on June 05, 2015 at 01:51 AM

    eSign seems to have changed to a Mandatory Field in our forms? We did not ask for it to go mandatory and we are losing customers because they cannot get past the eSign Adobe part on our Submit Area at the bottom of the form.

    Is this something that has changed? We have lost two customers so far because they cannot submit forms???


    Page URL:

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    Answered by Sammy on June 05, 2015 at 08:03 AM

    I have checked a sample of your from from the provided URL but I was unable to find the E-Sign widget.

    If you have it in another form could you check that the required property is not enabled