What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We do not offer an automatic way to exclude hidden fields from the Email Notifications and Autoresponders, but you can delete them by editing the body of the Autoresponder email itself.
We do offer a way to hide empty fields in email alerts, if it helps. How-to-Hide-Empty-Fields-on-Email-Alerts
Please note that the Autoresponder will be sent only once, when the initial form submit happens. The Autoresponder will not be sent upon subsequent Edits of the Submission, if you are using the Edit Link feature to edit their submissions and add data to the hidden fields..
It is different for Email Notification that is sent to your own email address - you will be notified by email every time after a submission has been edited, and the title/subject of those emails will always start with the text EDIT:.
Please let us know if you need further help regarding this, or kindly open a new thread for any other questions or issues you may have with your forms. Thank you.