What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error Submitting Form - Form ID did not match

    Asked by Russ563 on June 05, 2015 at 10:52 AM

    1 person submitting this form gets this error.

    As far as I know it works for everyone else.

    Help please...

    Page URL:
    http://form.jotform.us/form/41248701626149

    Screenshot
    error submitting submitting form
  • Profile Image
    JotForm Support

    Answered by Boris on June 05, 2015 at 01:47 PM

    We are sorry for the inconvenience. As you, we also can't seem to replicate the issue on a cloned form of yours.

    Can you please ask the person who received the error to clear their browser cache and cookies, and then try again?

    Please let us know how it goes. Thank you.