What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot see Shared Form

    Asked by kwhiting on June 05, 2015 at 04:49 PM

    A form has been shared with me but I cannot open the folder or see the form. My username is kwhiting. 

    shared form cannot open open
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    JotForm Support

    Answered by jonathan on June 05, 2015 at 05:45 PM

    Please tell us the username of the one who shared the form, the Main account.

    I just checked your account kwhiting,  and you do not have your own forms yet.

    We will check further.

    Thanks.