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All the form elements got deleted. Urgent help needed.Asked by scorloc on June 07, 2015 at 12:52 AM
I have designed my form. It worked nicely. I have done some submissions also. When I opened today, all the elements got deleted or disappeared.
This is the second time it happens.
elements all Submissions recover revision history
You can revert your jotform to a a previous or specific saved point using the Revision History feature of the form.
user guide: 4-How-to-View-Form-Revision-History
Please try reverting the form to the latest version.
Let us know iif there are further issue.
Thanks for the quick reply.
I have reverted to the previous save, and I got what I want.
However, I would like to highlight a point, I DID NOT deleted the elements. I dont know how it got deleted.
As I already mentioned, it happened 2 times before.
There was a problem on the form builder this week. That might have caused this. If the form wasn't probably loaded on the form builder and then saved while it was empty, that probably caused the elements to get lost. Luckily we have the revision history that can be used on such cases.
Thanks for your efforts, and God bless you.