The bug of minimum word and maximum word

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    Kardz0717
    Asked on June 07, 2015 at 10:02 PM

    There is some problem when I set the minimum word and maximum word in the jotform, I input 20 words for minimum and 1000 words for maximum,when I preview or use the form to input the data , even I input nothing,the system will tell me there are too many word.

    Please check is there any problem , thank you.

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    Chriistian
    Answered on June 07, 2015 at 10:33 PM

    Hi Kardz0717, 

    Thanks for contacting us.

     

    I checked your form and it seems that the Required validation is conflicting with the validation of Minimum and Maximum Limit. Can you try to remove the fields Required validation and see if you still encounter the error?

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.

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    Kardz0717
    Answered on June 07, 2015 at 10:49 PM

    Thank you, fixed.

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    Chriistian
    Answered on June 07, 2015 at 10:57 PM

    Hi Kardz0717, 

    You're welcome. Glad to hear that your concern was solved.

     

    Regards.