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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The bug of minimum word and maximum word

    Asked by Kardz0717 on June 07, 2015 at 10:02 PM

    There is some problem when I set the minimum word and maximum word in the jotform, I input 20 words for minimum and 1000 words for maximum,when I preview or use the form to input the data , even I input nothing,the system will tell me there are too many word.

    Please check is there any problem , thank you.

    Page URL:
    http://form.jotform.me/form/51578503729463

    Screenshot
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    JotForm Support

    Answered by Chriistian on June 07, 2015 at 10:33 PM

    Hi Kardz0717, 

    Thanks for contacting us.

     

    I checked your form and it seems that the Required validation is conflicting with the validation of Minimum and Maximum Limit. Can you try to remove the fields Required validation and see if you still encounter the error?

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.

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    Answered by Kardz0717 on June 07, 2015 at 10:49 PM

    Thank you, fixed.

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    JotForm Support

    Answered by Chriistian on June 07, 2015 at 10:57 PM

    Hi Kardz0717, 

    You're welcome. Glad to hear that your concern was solved.

     

    Regards.