What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to change the file download default destination folder?

    Asked by rebekah405 on June 08, 2015 at 05:28 PM

    Is there a way to change the global default of where files are downloaded on my system when I click Get PDF?

    Right now all forms automatically go to my Downloads folder, how can I redirect those to automatically be downloaded to another folder?

    Submissions viewing submissions viewing all all forms system another
  • Profile Image
    JotForm Support

    Answered by KadeJM on June 08, 2015 at 06:00 PM

    Unfortunately as of right now I don't know of us having any options to control where to download the file into your computer for your submissions.

    Do you mean that you want to be able to do this from directly from within your account if I understand you correctly?

    As an alternative currently you can however control this directly with your browser but I can understand that this might not be so straight forward to do.

    For Example here are instructions for changing where you download files in Chrome:

    Click the Chrome menu Chrome menu on the browser toolbar.

    Select Settings. Click Show advanced settings and scroll down to the "Downloads" section.

    To change the default download location, click Change and select where you'd like your files to be saved.

    If you'd rather choose a specific location for each download, select the "Ask where to save each file before downloading" checkbox.

  • Profile Image

    Answered by rebekah405 on June 08, 2015 at 06:05 PM

    Thanks for the response, KadeJM!

    I was hoping to keep the JotForm downloads separate from other downloads so your browser option will not resolve my request.

    I appreciate your fast response!

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Aury on June 08, 2015 at 06:52 PM

    In order for you to Keep the JotForm downloads separate, this can only be achieve if you have previously created the specific folder to store downloaded forms, then working on the Settings configuration my colleague Kade above indicated, next download will pop up a question for you to indicate where folder this download is going to.

    If any other question please do contact us.