What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayFlow integration changes

    Asked by tpf on June 10, 2015 at 10:19 AM

     I am receiving emails about Payflow integration changes; it Jotform addressing these?

    Payflow integration changes.

    We want to let you know about upcoming changes that may impact your Payflow integration.

    Because these changes are technical in nature, we advise that you consult with your partner, website vendor, or individuals responsible for your Payflow integration. They will be able to identify what, if any, changes are needed. Please forward the information below to your technical contact for evaluation. We’re here to help your technical contact to ensure you continue to process payments through your current integration with us.

    The following Payflow URLs are scheduled to be deprecated on August 3, 2015:

    payflowpro.verisign.com cr-payflow.verisign.com payflow.verisign.com payments.verisign.com

    If you’re currently integrated with one of these URLs, you’ll need to update your integration to the corresponding paypal.com URL. Not doing so may impact your ability to accept and process payments. Following are the URLs that need to be replaced, along with the correct endpoint that needs to be used:

    Existing URL

    URL to move to






    payflowpro.paypal.com (include USER, VENDOR, PARTNER, and PWD parameters in all API requests)



    Next steps

    We’re planning maintenance that will involve shutting down the URLs for specific periods of time to assist merchants with identifying whether they need to make changes to their integration. Please watch the alert section in the PayPal Manager for any updates, as well as the URL outage schedule.

    For instructions on modifying your integration to conform to these changes, as well as the planned outage schedule, we’ve set up a microsite with detailed information. Any changes to the schedule will be updated on the microsite.

    If you have any questions, please contact our Merchant Technical Services team for support.

    We appreciate your patience as we continue to improve our services. Thank you for your understanding.

    Page URL:

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    JotForm Support

    Answered by BJoanna on June 10, 2015 at 12:45 PM

    Upon checking your form I see that you are using PayPal Pro.

    There are varying success' and failures with getting Payflow to work.  Here are a couple threads discussing the use of PayPal's Payflow:



    PayFlow is not currently supported by JotForm but a few people have got it to work.  Though it took some working with PayPal to do so.

    Thanks for informing us about changes in PayFlow but considering that I already mentioned that JotForm is not supporting PayFlow I am not sure how we need to address that. 

    Hope this will help. Let us know if you need further assistance.