What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can no longer edit conditions on my form

    Asked by SwartzSwidler on June 10, 2015 at 12:03 PM

    Hello,

     

    I was in the process of creating a form and upon submission of my final condition I lost the ability to view my current conditions by clicking the "Saved Conditions" button (which simply shows me the screen for adding a new condition).  Could you please help?  

     

    Thank you,


    Travis...

    saved hello and thank
  • Profile Image

    Answered by Shadae on June 10, 2015 at 02:11 PM

    Hi Travis,

     

    I do apologize for the issue that you are experiencing with not being able to view your forms conditions list.

    I was able to view your conditions on your form:

    Please attempt to clear your browser cache to resolve the issue you are currently experiencing.

     

    Please feel free to contact us if you are still experiencing an issue.

  • Profile Image
    JotForm Support

    Answered by david on June 10, 2015 at 04:20 PM

    There was an error caused by deleted fields and conditions that were associated with them.  It has now been fixed.  If the issue persists, please let us know and we will be happy to have another look.