- HighFashionSocietyAsked on June 11, 2015 at 04:31 PM
Hi my jotform for the VIP membership £99 per year... it has suddenly stopped working. have tried looking at the setting but cannot see a problem.
Once the form is filled and paypal icon is ticked it is then just directed to a blank page...
Please help as I am losing business
- JotForm SupportjonathanAnswered on June 11, 2015 at 05:42 PM
When I test submitted your form on the website, I also was able to encounter the issue.
The form will not complete its submission.
BUT when I test using the direct URL of the form http://www.jotform.co/form/50277834722862
it was successfully submitted and redirected to the Paypal payment screen.
I suggest you re-embed the form to your website using its Iframe embed code.
Make sure to remove first any previous script embed code of the form on your website before re-embedding using the iframe code.
Let us know if this still did not resolve the issue.