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  • Profile Image

    Changing Fonts

    Asked by williamsreg on June 11, 2015 at 08:10 PM

    Can I please get a response to my message. We really need to finalize our forms from FORMS CENTRAL.

     

    Please see message below that I sent through my email account but still waiting a response.

     

    Thanks

    ------------

    Hello
     
    Thanks for your suggestion but it does not work.
     
    First, this form was imported from FORMS CENTRAL so I am not sure if that's making a difference. 
     
    1.  I cleared the cache as you suggested.
    2. I launched the Designer
    3. When I click on the portion highlighted below all I get is one field selected and then when I move to FONT OPTIONS that field gets de-selected and I cannot change the font.
     
    Changing font should be simply a matter of selecting the text and then selecting the font style and size. Not with JOTFORM, this has been made into such a complex task. I am done with my forms and now just need to do the final tweaks. An operation that should take me 5 minutes has taken hours and three emails and still not resolved.
     
    Here is the link to the form and you can check yourself and let me know if I am doing something wrong.

     

    http://jotform.ca/form/51573829265262
     
    Thanks
     

     

    From: noreply@jotform.com
    To: WILLIAMSreg@hotmail.com
    Subject: Re: Changing Fonts
    Date: Wed, 10 Jun 2015 18:00:34 +0000

    New response received
    A new response has been received:
    Answered by Syed

    Hi there;
            Apologizes for this issue. But upon checking, Form Designer is working, could you please review the following screenshot. I cloned your form for this particular thread and used Google Fonts to test.

    I suggest you to clear your browser's cache and cookies, and then try to change the font again.
    On the other hand, we have an alternative option to change fonts by injecting some CSS Codes. Let us know so that we can proceed further. We would be glad to help you in any way.
     
    Thankyou,

    1433959447
    Emails My Forms form designer JotForm style
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on June 12, 2015 at 12:06 AM

    We are very sorry hearing that you are unable to change fonts, this is indeed a simple process. Please follow this guide for more details on how to do it.

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    JotForm Support Manager

    Answered by Jeanette on June 12, 2015 at 12:16 AM

    I think the link to the guide was not posted, here is the it is:

    http://www.jotform.com/help/185-How-to-Change-Form-Fonts