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  • Profile Image

    PDF fillable form Submit not working.

    Asked by fire1 on June 11, 2015 at 10:17 PM

    Hi

    Both in browser and by opening the file in adobe submit does nothing.

     

    Can you please advise what I am doing incorrect.  

     

     

    Thanks

    Page URL:
    http://form.jotform.ca/form/51605305711243

    form submit fillable thanks and both in
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 12, 2015 at 03:26 AM

    Hi fire1, 

    Thanks for contacting us.

     

    I cloned your and created the PDF version of the form. I was able to submit the PDF form using Adobe Reader 9 Version 11.0.11. See screenshot below.

    Can you provide us what Adobe application and version you use to test your PDF form? Please take note that if you open the PDF form in a PDF reader software that only previews the PDF form, it will not submit because it is only in Preview mode. You need to use a PDF reader/writer to make it work.

     

    We will wait for your response. 

     

    Regards.

  • Profile Image

    Answered by fire1 on June 12, 2015 at 07:28 AM

    Thanks,

    Downloaded Adobe reader 11.0.11.   Now I am having a problem saving to pdf. 

     

    This is what I am getting. I have tried this over a couple of PCs with same result.

     

    <This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>7848E29F64E9108E</RequestId>
    <HostId>
    UaGz7aKHOLL5uW9k/h+8jzOUuH3Jv7blh1Ef41v5Bf8hCxQahNtaIDhtMSRCmSgR
    </HostId>
    </Error>
  • Profile Image

    Answered by Carina on June 12, 2015 at 10:39 AM

    I created a fillable PDF form and sent it to your email.
    Please test this new version and let us know if the problem persists.

  • Profile Image

    Answered by fire1 on June 12, 2015 at 11:10 AM

    Thanks,

     

    Seems to be working now.