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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF fillable form Submit not working.

    Asked by fire1 on June 11, 2015 at 10:17 PM


    Both in browser and by opening the file in adobe submit does nothing.


    Can you please advise what I am doing incorrect.  




    Page URL:

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    JotForm Support

    Answered by Chriistian on June 12, 2015 at 03:26 AM

    Hi fire1, 

    Thanks for contacting us.


    I cloned your and created the PDF version of the form. I was able to submit the PDF form using Adobe Reader 9 Version 11.0.11. See screenshot below.

    Can you provide us what Adobe application and version you use to test your PDF form? Please take note that if you open the PDF form in a PDF reader software that only previews the PDF form, it will not submit because it is only in Preview mode. You need to use a PDF reader/writer to make it work.


    We will wait for your response. 



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    Answered by fire1 on June 12, 2015 at 07:28 AM


    Downloaded Adobe reader 11.0.11.   Now I am having a problem saving to pdf. 


    This is what I am getting. I have tried this over a couple of PCs with same result.


    <This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Message>Access Denied</Message>
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    Answered by Carina on June 12, 2015 at 10:39 AM

    I created a fillable PDF form and sent it to your email.
    Please test this new version and let us know if the problem persists.

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    Answered by fire1 on June 12, 2015 at 11:10 AM



    Seems to be working now.