What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot add a form of payment.

    Asked by mghatcher on June 13, 2015 at 10:55 PM

    My form shows that I have a form of payment, so I am unable to add one. However there is no form of payment showing. Is this an issue for import from Adobe Forms Central.

    Thanks for your help,

    Melene Hatcher

    Page URL:
    http://www.jotform.com/?formID=51252666652154

    cannot thanks adobe forms forms central unable to add
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    JotForm Support

    Answered by Welvin on June 14, 2015 at 10:40 AM

    Hi Melene,

    The given form is actually integrated to Stripe. The payment field is on the bottom part of the form:

    You have to run the configuration if you want to change something in the field. 

    Thanks