- digitalplatformsAsked on June 14, 2015 at 07:07 AM
We are facing a user experience issue.
When we enter wrong text in the captcha module, the form takes us to a blank page with only the captcha displayed there.
We need to stay on the same form if captcha text was entered incorrectly.
Please advise how to achieve so.
- JotForm SupportBDAVIDAnswered on June 14, 2015 at 02:15 PM
This is how the Captcha field works:
If they failed the first time, only the captcha field will show and until it is done correctly, the form with the information will be submitted.
I will submit a request to our second level to have the option to stay on the form if captcha text was entered incorrectly, if it is approved, there is no estimated time-frame for it's implementation, but you will be notified via this thread when it happens.