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    Have the option to stay on the form if captcha text was entered incorrectly.

    Asked by digitalplatforms on June 14, 2015 at 07:07 AM



    We are facing a user experience issue.

    When we enter wrong text in the captcha module, the form takes us to a blank page with only the captcha displayed there.

    We need to stay on the same form if captcha text was entered incorrectly.


    Please advise how to achieve so.



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    JotForm Support

    Answered by BDAVID on June 14, 2015 at 02:15 PM

    This is how the Captcha field works:

    If they failed the first time, only the captcha field will show and until it is done correctly, the form with the information will be submitted.

    I will submit a request to our second level to have the option to stay on the form if captcha text was entered incorrectly, if it is approved, there is no estimated time-frame for it's implementation, but you will be notified via this thread when it happens.