Have the option to stay on the form if captcha text was entered incorrectly.

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    digitalplatforms
    Asked on June 14, 2015 at 07:07 AM

    Hi,

     

    We are facing a user experience issue.

    When we enter wrong text in the captcha module, the form takes us to a blank page with only the captcha displayed there.

    We need to stay on the same form if captcha text was entered incorrectly.

     

    Please advise how to achieve so.

     

    Thanks

  • Profile Image
    BDAVID
    Answered on June 14, 2015 at 02:15 PM

    This is how the Captcha field works:

    If they failed the first time, only the captcha field will show and until it is done correctly, the form with the information will be submitted.

    I will submit a request to our second level to have the option to stay on the form if captcha text was entered incorrectly, if it is approved, there is no estimated time-frame for it's implementation, but you will be notified via this thread when it happens.