Checkbox for Terms & Conditions is invisible so unable to check

  • mandraek
    Asked on June 15, 2015 at 5:51 AM

    Hi, please help with this issueCheckbox for Terms & Conditions is invisible so unable to check Image 1 Screenshot 20

    the checkbox is invisible so unable to submit the form

     

    Thanks

  • mandraek
    Replied on June 15, 2015 at 3:23 PM

    Hi, yes its still invisible, I'm using Firefox 38.0.5

    I checked chrome & ie in which its fine

  • David JotForm Support
    Replied on June 15, 2015 at 4:33 PM

    I checked your embedded form in the same version of FireFox and the checkbox did show up:

    Checkbox for Terms & Conditions is invisible so unable to check Image 1 Screenshot 20

    It showed up in all browsers I tried.  I am not sure why it is not showing up in yours.  Possible some settings in your own version of the browser?  As far as I can tell, the checkbox should be showing in FireFox and other browsers without issue.

  • catspj
    Replied on June 15, 2015 at 4:36 PM

    ok, thanks for you helpful responses, if I figure it out will post back

  • David JotForm Support
    Replied on June 15, 2015 at 4:46 PM

    My apologies for not being able to be of more help.  If you can find a way to help us reproduce the issue on our end, we will be happy to see what we can do to resolve it.  It is quite odd that it is not showing on your end.