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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    'to' name/email in notification email not visible

    Asked by eileenjst on June 15, 2015 at 12:05 PM

    In the past, when I received my notification email, the 'to' area included the other people who also received the notification email.

    Today, I was only able to see my email in that area, not everyone's.

    Is this a change in JotForm function, or does this signify that the other person's email notification did not go through?

    There have been no changes in the notification emails in my jotform. In the past, this same form included all the emails listed in my notification email.

    Screenshot
    name not visible email in
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    JotForm Support

    Answered by Aury on June 15, 2015 at 12:44 PM

    In order for us to be able to check and reproduce the issue you above discribed, as I have tested the email submission and autoresponder with a test form, however was not able to reproduce it.

    Please take a look at the following figure:

    Thanks.