What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are people filling out our form able to save and come back to the form?

    Asked by morenom on June 17, 2015 at 11:29 AM

    I saw under preferences that there was an option for autosaving after a certain time, but are users able to save something, close their browser, and then come back to it later?

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    JotForm Support

    Answered by Charlie on June 17, 2015 at 12:18 PM


    If you want to let your users to save their progress on the form and continue later (meaning close their browser and open the link again), that is possible, you can follow either of these methods:

    Method 1: Using the Auto Fill Feature.

    Method 2: Using a Session ID and Email, here's a guide on how to do that: http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later? 


    Personally, I would recommend method 2. But feel free to check which one fits you best.

    Thank you.