What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Request Salesforce Case Integration

    Asked by lblanco3 on June 17, 2015 at 02:38 PM

    I was wondering if there is the way to set up a form to gather case information, when I try to map fields it ony allows me to select Accounts and Contacts, but Im trying to create a web to case form.

     

    thanks in advance.

    create map select thanks
  • Profile Image
    JotForm Support

    Answered by jonathan on June 17, 2015 at 04:29 PM

    I assume you meant this Salesforce Case.

    You can also use Zapier as an intermediary with making connections that we don't immediately provide.

    https://zapier.com/zapbook/jotform/salesforce/

    In this case though, I don't see a JotForm->SalesForce Case, connection.

    But I will submit a feature request ticket to our higher team support and see if they can consider a direct integration to Salesforce Case.

    I cannot provide you any time frame for this, but we will notify you here for any news/updates on the status when available.

    Thanks