Request Salesforce Case Integration

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    lblanco3
    Asked on June 17, 2015 at 02:38 PM

    I was wondering if there is the way to set up a form to gather case information, when I try to map fields it ony allows me to select Accounts and Contacts, but Im trying to create a web to case form.

     

    thanks in advance.

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    jonathan
    Answered on June 17, 2015 at 04:29 PM

    I assume you meant this Salesforce Case.

    You can also use Zapier as an intermediary with making connections that we don't immediately provide.

    https://zapier.com/zapbook/jotform/salesforce/

    In this case though, I don't see a JotForm->SalesForce Case, connection.

    But I will submit a feature request ticket to our higher team support and see if they can consider a direct integration to Salesforce Case.

    I cannot provide you any time frame for this, but we will notify you here for any news/updates on the status when available.

    Thanks