Edit the form multiple times while perserving the file uploads

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    Asked on June 19, 2015 at 10:52 AM

    Preserving file uploads with a save and return feature was available in AdobeForms so we are looking to see if there is a solution in Jotform.

    We have a form with multiple page breaks. Many of the pages have a file upload button to collect documents related to the questions being asked on each page.

    We ask for a company to fill out the form and each page relates, potentially, to a different department at their organization. As each department in the company fills out their section, they can save and forward the autoresponder email to the next department to complete their section. However, when we enable the autoresponder save and return feature, we are noticing that the files upload on the pages are not being saved when the form is accessed again.

    Is this a bug or is this outside the scope of JotForm capabilities? 


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    Answered on June 19, 2015 at 12:02 PM

    Actually you can do that with our Edit submission link.

    Basically what you do is to send them a link to edit the first submission and when they access the form over this link, they would see all of the previously added info.

    When they add a new info and click Submit their info and the files get saved as well and so on.

    The only downside is that they would always be able to use that same edit link to edit their data - at any time.You can see more about this here: How to Let Users Update Their Form Submissions at a Later Date Do let us know if you have any further questions in regards to this and we would be happy to assist with them.

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    Answered on June 19, 2015 at 05:12 PM

    Hi Ben,

    Thanks for the information.

    Is the information only saved when the person filling out the form clicks on submit? Since there are multiple pages in the form, there is currently only a next and back button until they get to the final page which includes a submit button. There are also required questions on each page, so they cannot simply skip forward to submit the form to make their saves. Any suggestions?

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    Answered on June 19, 2015 at 07:10 PM

    Yes, the form should be submitted to save the changes. Note that the changes will be visible to the other department.

    Unfortunately, you cannot proceed to the next page without completing the required fields in the current page. A workaround for this would be to add a submit button in the each page and add a conditional logic to hide the other pages by default and only show them if a checkbox or radio button or a dropdown option is selected or a textbox field is filled.




    This way, the form can be submitted. Hiding fields will void the required validation.

    I've made this sample form: http://www.jotformpro.com/form/51696825495976

    Let us know if you need further assistance.