What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It will not allow me to create a pdf form

    Asked by angelamiller on June 19, 2015 at 11:06 AM

    What is the issue if it will not let me create a pdf form? I created them the other day and it worked. Please let me know what the issue could be.

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    Answered by Boris on June 19, 2015 at 12:25 PM

    Can you please let us know which form is having these issues?

    I do not see any forms under your account, but I can see that the last form you were working on is form http://www.jotform.us/form/51416376601148 from account psingletonjustus.

    I have cloned that form into my account and used the Create PDF option, and I was presented with a save dialog within seconds - everything seems to work fine on my end.

    Please try clearing your browser cache, log out, and then log back into your account. If the issue persists after clearing your cache, please let us know and also include the link to the form that is having these issues, so that we can troubleshoot further.

    Thank you.