It will not allow me to create a pdf form

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    angelamiller
    Asked on June 19, 2015 at 11:06 AM

    What is the issue if it will not let me create a pdf form? I created them the other day and it worked. Please let me know what the issue could be.

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    Boris
    Answered on June 19, 2015 at 12:25 PM

    Can you please let us know which form is having these issues?

    I do not see any forms under your account, but I can see that the last form you were working on is form http://www.jotform.us/form/51416376601148 from account psingletonjustus.

    I have cloned that form into my account and used the Create PDF option, and I was presented with a save dialog within seconds - everything seems to work fine on my end.

    Please try clearing your browser cache, log out, and then log back into your account. If the issue persists after clearing your cache, please let us know and also include the link to the form that is having these issues, so that we can troubleshoot further.

    Thank you.