What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it necessary to use SSL submissions?

    Asked by nelsonclan on June 19, 2015 at 06:50 PM

    If I check off the secure submissions will I still loose my submissions?  We are a nonprofit and we dont need that really.

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    Answered by raul on June 19, 2015 at 08:02 PM

    No, you should be able to receive submissions in your form without the use of SSL.
    I've checked your account and noticed that you've already reached the 10 SSL submissions per month limit that is set for free accounts.

    So, I've reset the counter so you can still receive submissions. But you should note that this is something we're allowed to do one time per account.

    Please verify that you're not using SSL submissions to avoid any problems with your forms.