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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We received an order without receiving email notificationAsked by royden.wood on June 23, 2015 at 11:04 AM
You mean to say you have received submissions in your form but no email notification went through to your inbox? I can see that your last edited form have 4 different email recipients. I would suggest to check the spam folder of these recipients or anything that could possibly block/flag the notification coming from Jotform. Perhaps adding Jotform to your email service provider's white list might help. http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
You can also confirm the status of the notification if it was sent to your email or not by following this guide: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.
This article will also be of help. http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
Let us know should you need any further help. Thanks!