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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When will our plan be renewed if we purchase a monthly plan?

    Asked by pmp4987 on June 23, 2015 at 11:05 AM
    If I pay the Premium or Economy today will it finish at the end of this month? Or it will start counting 30 days?
    billing upgrade end of cycle payment renewal
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    Answered by Ben on June 23, 2015 at 11:57 AM

    Please note that once you make the payment your account will be upgraded for one month. So the account will not be renewed on the 30th or the 1st of the month, but on that same date that you have made the first payment on.

    For example if you pay today (23rd of Jun), your account will renew on 23rd of July - that is if you opt for the monthly option.

    The same logic is applied to yearly and bi-yearly plans.

    You can however downgrade your account at any point in time that you prefer.

    Do let us know if you have any further questions and we would be happy to answer them.