How to send an confirmation email to the person who filled out the form

  • tdehn
    Asked on June 23, 2015 at 2:21 PM

    Hello Team,

    Our form is located here:

    http://form.jotform.us/form/51536523547154

    It used to be that when the user filled out the field which asks: "Opened By Email Address

    The form would send a confirmation email to the email address listed in that field as well as

    the form submission distribution group.

     

    I have looked at the conditions manager and cannot find where to fix this.

    Or is the setting under customer Thank you?

    Please help!

    Thank you,

    Thomas Dehn

     

  • David JotForm Support Manager
    Replied on June 23, 2015 at 3:36 PM

    I see that you have already set up your autoresponder:

    How to send an confirmation email to the person who filled out the form Image 1 Screenshot 40

    And that is working:

    How to send an confirmation email to the person who filled out the form Image 2 Screenshot 51

    There is no need to create a condition, because the field is required, so it has to be filled by the user:

    How to send an confirmation email to the person who filled out the form Image 3 Screenshot 62

    Let us know if you need more help, and if you have a new question please open a new thread, we will be glad to assist you.