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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Image Slider Widget Uploaded photo is upside down

    Asked by raquelberlind on June 23, 2015 at 11:44 PM

    Hello,

     

    how do I rotate a photo?  I don't know why when i upload a photo, it rotates 360 degrees.

    photo upside down image slider
  • Profile Image
    JotForm Support

    Answered by BJoanna on June 24, 2015 at 03:15 AM

    I have inspected your form http://www.jotform.us/form/51546457375160. When I downloaded mentioned photo to my computer that photo is upside down. I would suggest you to rotate photo on your computer and and then to upload it again to your form. 

    Here is my cloned form with mentioned photo: http://form.jotformpro.com/form/51741721051950?

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by raquelberlind on June 24, 2015 at 03:24 AM

    Hi,

    In my computer, the said photos were perfect, but when I uploaded them to image slider, they were rotated.  So, what I did, I rotated the perfect photos and uploaded again to image slider and same thing happened, they were rotated incorrectly.

  • Profile Image
    JotForm Support

    Answered by jonathan on June 24, 2015 at 04:43 AM

    The Image Slider Widget doesn't have any functionality or option to manipulate the orientation of the images used in the widget.

    If you check the configuration option of the widget, the images are not added by using URL link source

     

    So, the images that appears on the image slider widget will be base only from the source of the images.

    Can you also share to us a screenshot image of your form http://www.jotform.us/form/51737662727161 that shows the upside down image?

    I tried checking on your form, but unfortunately not all images were loading due to too many images used also.

     

    if you can share to us how it looks on your end, we will check on it.

    Please let us know if the issue still persist.

    Thanks.