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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I be alerted to an incorrect email address?

    Asked by kate123 on June 24, 2015 at 05:03 AM

    I would like to set up my forms so that when a customer completes the form and their email address is incorrect, it will not allow them to submit it unless it is amended? 

    incorrect email email how My Forms and allow
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    JotForm Support

    Answered by Chriistian on June 24, 2015 at 05:14 AM

    Hi kate123, 

    Thanks for contacting us.

     

    You can try to use E-mail Validator widget. I think this is what you are looking for. This widget will make sure you always have a correct and valid email address submitted from your form users. This widget also makes sure that a valid email is used on your form through a pass-code verification process.

     

    Do let us know if you need further assistance.

     

    Regards.